Heathcot Medical Practice at 54 Brewery Road, Woking

Contacts

Phone:
+44 1483 724829

Address:
54 Brewery Road, Woking, England GU21 4NA

Web site:
heathcotmedicalpractice.nhs.uk

Categories:
Doctor  

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Reviews

• ★ ☆ ☆ ☆ ☆

  21.07.2018

  Kate Griffin
  I wouldn't even give them one star. On more than one occasion they have lost my prescription and told me they were too busy to ring around and find it so I had to do it myself. They didn't bother to give me a call when they booked a telephone appointment with me. Said they ended up being too busy so just didn't call. Reception staff are very rude and unhelpful. I have turned up to try to sort out my missing prescription, because they couldn't be bothered to do it themselves and they have closed up early. I don't think they realise that they are dealing with patients and their medication is so important to their quality of life. Will be making a proper complaint.
• ★ ☆ ☆ ☆ ☆

  06.06.2018

  SHIREEN WEINSTOCK
  Lucky if you can get an appointment when you want it. Went to collect my prescription and it was incorrect. Lazy receptionist told me to come back, even when I told her that I had taken the time off work. It was the doctor's error I pointed out. She went and got it corrected. It was still incorrect. I told her now that it was HER error. Same advice again, why don't I come back tomorrow. I wasn't leaving and pointed out that I would write a letter of complaint against the doctor and naming her. She got it corrected, funny that. Stand up for yourself please. If I was a little old lady I would have really felt threatened by this bossy *itch.

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